[Resolved] Flipkart — Product not delivered and amount is not refunded | |||||
I have placed an order for tv and the order Id :OD[protected], it is shipped through safexpress and tracking id is :84072783 with which we are unable to track and when called to customer care of Flipkart & they don't have any info when it will be deliverd actual delivery date is of 25-Oct-2015, and later in when i raised a complaint they informed it will resolve bt 27-Oct-2015 but it is not happened informed me that is will be completed by 29-Oct-2015 that too when i called the customer care still i waited as i thought every company will face these kind of issues, but later on it not completed and without the confirmation from my end the order got canclled, informed by one of the customer care executive that i have given cancellation, then i have recieved a mail stating as the order shipment status is not confirmed by safe xpress flipkart itself canceled the order, refund is intiated will get the amount in 4 business day, this is the final update recieved on 1-Nov-2015, it is 06-Nov-2015 it is not yet credited when i wrote a mail the reply is we are facing a technical problem to intiate the refund the complaint has been registered it will take 48hrs to respond kindly wait. Was this information helpful? | |||||
Complaint marked as Resolved
Verified Support Nov 07, 2015 Flipkart Customer Care's response Tried calling customer, unable to reach. However, mail sent to revert back with the alternate number.
Verified Support Nov 07, 2015 Flipkart Customer Care's response
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