[Resolved]  Flipkart — product not received but get a product delivered confirmation message from flipkart

Address:

Jaipur, Rajasthan, 302012

I ordered a hp memory card from flipkart on 20, november, 2019.
On 22nd, november i get a message on my phone that my product is delivered. After that i check on flipkart app which shows product is on the way.
Then i contact flipkart customer care, they told me to wait for 24 hours. After 24 hours, i again called them regarding my product delivery. They told me that, they will file a complain and i will get my resolution before 27th november.
In this period i call them many times but they said that i have to wait till 27th november.
On 28th november, i call them again and ask about resolution they again said that i have to wait for 24 hours more.
Again after 24hours i call them and they said wait again for 24 hours.
I also talk with their seniors but all of them giving false promises, 2 times they disconnected my call after hold.
Today is 4, december, 2019 and still i neither received my product nor my refund.
Customer care executive told me that they have no updated information regarding my complain.
And when i get call from their consent team, they also give false promises but i can't get any resolution till date.
I faced mental harassment because of this issue. And i also take two day unpaid leave from my job because their customer care executive told me that wish master will meet me on 27th november or 28 november.
But i only get calls from there delivery service, and they also give false promises that my product will delivered within 24 hours.

My order id is - od[protected]