Dear sir/madam,
My name is arun. [protected]@gmail.com is my flipkart email address and contact number is [protected]. One of my order is not received yet. But status shows delivered. I have ordered 3 pairs of asian captain shoes from same seller on 10 th jully 2020. I received email that shows 3 order of asian shoes is shipping with ecom express with one courior pack (3 order in same pack). Tracking id is[protected]. On july 18 package delivered to me. There are (Two pairs) 2 orders only in the courior pack. But seller mentioned 3 orders in invoice on the courior cover. One pair of shoes missing.
I have asked customer support and refund created twice. But seller rejected my requests. I need proper solution for this. I have called customer support many times but taking refund request and rejecting same day.
My order id = od[protected]
1. Asian captain-06 running shoes = missing
2. Asian ipl-03 running shoes = received
3. Asian captain-03 running shoes = received
Seller packed 2 shoes and invoiced 3 shoes. This is cheating.
I have attched photos of the courior i received. Only two shoes are there. Packing is not professional manner. I want solution for this. I am plus customer. Geniuenly i am shopping. You can verify my earliest orders and transactions. This kind of fault are not acceptable. Should be corrected.
Please find the attachments for your reference.
Awaiting for your reply
Regards
Arun.
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