[Resolved] Flipkart — Product picked up and escaped by flipkart, Ekart fraudsters | |||
I hereby bring this matter to your notice that, I have ordered for a Patelraj Multipurpose Folding Table Ironing Board from Flipkart with an order OD[protected] on 26 September 2021, by making a payment of Rs. 1299/- (One thousand two hundred ninety nine only) through Phonepe on the same day. I have received the DEFECTIVE PRODUCT ON 29 SEPTEMBER 2021, and I placed the same product for replacement and next day, i.e., 30TH SEPTEMBER 2021 YOUR EKART LOGISTIC COMPANY people have taken the product, but they didn't even bother to give acknowledgement intentionally (or with the intention to cheat) and told they will replace with new Multipurpose Folding Table. From that day I didn’t receive the product. I’m following with your (7 to 10 approx.) Flipkart associates through chats and 7 to 10 approx. Flipkart associates through calls, but those associates are just giving robotic responses without having a little bit of sensitivity towards customers and keep giving false promises. I have confirmed with one of your Flipkart associates that the defective product which was delivered to me has picked up or not, for that he replied that it has been picked up and a new genuine product will be delivered the next day itself. From that day till now they have not delivered the product and are not refunding my payment which was made by me for the same as mentioned above. I want this issue to be resolved with immediate effect or this matter will be escalated to another level which will be known to you in the future. Be Responsive, Be Responsible., Was this information helpful? | |||
Nov 15, 2021 Complaint marked as Resolved Flipkart customer support has been notified about the posted complaint. Verified Support Oct 14, 2021 Flipkart Customer Care's response We will revert on it.
| |||
Add a Comment | |||
55%
Complaints
46546
Pending
0
Resolved
25436
View all 46546 Flipkart reviews & complaints
+91 80 4274 9527 [Grievance Officer]
+91 80 4908 3910 [Grievance Officer]
+91 12 4615 0000 [Corp Office]
Vaishnavi Summit, Ground Floor, 7th Main, 80 Feet Road, 3rd Block, Koramangala Industrial Layout, Bangalore, Karnataka, India - 560034
View all Flipkart contact information
Post your Comment