[Resolved]  Flipkart — product replacement/refund

Address:	110092
Website:	www.flipkart.com

I am writing this mail in regards to my product whose details
Are given below:
Product name : lenovo k6 power (Gold, 32 gb)
Product id : od[protected]
The product is ordered under the name of sunita.
The product was damaged when left for charging. The phone has heating
Issues as well and the screen is cracked. I requested for a replacement
Within due time but all i am getting is excuses from your lame and good for
Nothing staff. The customer care team told me that they will send a
Technician to visit and do the needful while the technician named naveen
Said he can't do anything if the product is physically damaged. He was
Indicating that i damaged the product on my own. If i really wanted to do
So i would have requested a refund rather than a replacement. All my
Requests are going to deaf ears and i am really not happy about it. If you
Don't resolve my issue, i am going to take the issue to consumer court.