Flipkart — Product was not delivered

Address:

Dehradun, Uttarakhand

I ordered a product xiaomi mi 3 cell phone (Order no. Od[protected]) on 26 th august through flipkart and the expected delivery date was 30th august.
On my inquiry on due date it was informed that the product will be delivered little late by 4 september and now the flipkart is saying that the product is lost in the way and it could not be delivered.

For ordering this product i had made registration several times and finally on 19 august i waas able to place the order and now the flipkart is saying that i have to reregister myself for purchasing this product and again stand in the que to place the order.

They have not given me any satisfactory resolution ...