Flipkart — Provided duplicate item lenovo battery bank

Address:Auraiya, Uttar Pradesh, 206244
Website:FILKART

Sir,

order id: od[protected].
Product: lenovo pa10400 power bank 10400 mah.
I purchased said item thru flipkart online shopping on 19.01.2016.It is not getting charge . Since last three months i am trying to either replace or refund. Flipkart is just mentioning that we will get in touch with you. But till date no action or solution has been given.From the lenovo authorised service station it is come to know that, flipkart sold duplicate item as they were got about 06 complaint of the same serial numer item. Mail corresponance has been given to both . But both are not responding.
Kindly look into the matter help in this regards,

kind regards
g s bagewadi
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