[Resolved]  Flipkart — providing defective mobile

Address:Vikas Nagar Sharda Nagar Kanpur 208024, Kanpur, Uttar Pradesh

My name is arpit srivastava, mobile : [protected], i ordered a real me 2 pro of rs. 11990 from flipkart order id od[protected]. I was delivered a defective mobile when i asked for refund, they cancelled everytime i lodged a refund request without any reason, then i called them there customer service is so bad they even cut my phone when asked for refund. Then another day they blocked my account on flipkart. Means these frauds did it without providing any good reason. Please get my refund back, my financial status is not so good to have this loss.
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May 4, 2019
Complaint marked as Resolved 
Flipkart customer support has been notified about the posted complaint.
Verified Support
Mar 29, 2019
Flipkart Customer Care's response
We will revert on it.
Mar 29, 2019
Updated by Arpitthebrave
When will you revert on it .
Verified Support
Apr 01, 2019
Flipkart Customer Care's response
customer has raised the concern with regards to the defective product and account has been freezed as we have interacted with the team and account has been unfreezed and informed customer technician visit will be arranged to rectify the issue but customer is not ready to listen as he needs refund so denied the request hence closing the
complaint from our end.
Apr 17, 2019
Updated by Arpitthebrave
They don't give refund for their product but have unfreezed my account for submission of my paylater fee only .
Complaint comments 

Comments

आँ क्र.[protected] या आँ.क्र नुसार ईनव्हाईस नं.FAA 5ZU[protected] नुसार आपण जे माबाईल चे IMEI नं दिलेले आहे ते आपण पाठविलेल्या mi 6Aमोबाईल सोबत मँच होत नाही ईनव्हाईस वरचे व मोबाईल चे IMEI नं चेंज आहे.माझ्यावर काहीही संकट आले तर यास कोण जबाबदार राहील.त्यामुळे मला खुप संकटांशी सामना करावा लागत आहे.मानसीक त्रास सहन करावा लागत आहे.मी syska कंपनी ची पावर बँक मागवली तर मला MI ची आली तीपण duplicate तीची किंमत 200रु पण नाही आपण अशा चुका करणार तर अशाने आपल्या कंपणीकडुन कोणीही order करणार नाही आणी या नंतर मी तर कधीच order करणार नाही hi is a bad company

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