[Resolved] Flipkart — Purchase Smart Phone: Product dead after 3 months o[censored]se.

dibyanshu1

from Delhi, Delhi

Address:

New Delhi, Delhi

My order ID with Flipkart is OD[protected]. Purchase of Motorola G Smartphone. I bought this product from company in February 2015, the product was completely dead after 3 months. I did a lot of followups by phone as option for complain or product review section is not yet enabled till date and no action has been taken by the company. I also went to nearest service center at Netaji Subhash Place new Delhi, they were unable to help and ask me to contact the seller as product is still in warranty. I paid Rs. 13089 and now I am thinking that this was complete waste of my money. Any one please help.

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May 29, 2017

Complaint marked as Resolved

Verified Support

Aug 18, 2015

Flipkart Customer Care's response Dear Dibyanshu, Greeting from Flipkart Order number : OD[protected] We tried calling you but the number "[protected]" is out of service. Hence we request you to provide the alternate number or specific time for the assistance. Thank you for shopping with Flipkart.com

Aug 19, 2015

Updated by dibyanshu1 Hello,

Thanks for your feedback. I have updated my new no. on my account earlier as well as replied to mail sent by [protected]@flipcart, with all the information requested by them.

I am also receiving calls from some unknown person bearing no. [protected] and asked for my credit card no. for issuing refund, to me it looked bit suspicious so i didn't provided the same, I hope my account has the sufficient information.

Please resolve the issue at your earliest.

Aug 21, 2015

Updated by dibyanshu1 Hello,

I am still waiting for response from Flipcart.