Flipkart — rated product

Address:Kapurthala, Punjab

ORDER # OD[protected] Loreal lipstick complaint product is not original, not genuine, quality is bad as it's causing itching and smelling bad. It's dry, stick and causing itching in lips but original ones(3 in number) that i am having suits to my lips. I am not going to keep this pirated product. Accept the return of product I am 100% sure that it's original lipstick. you can see clearly in the pictures that lipstic is broken and see the material difference.I was really not expecting such a fake product from flipkart end.big hole(hollow) is found inside lipstick, you can see that clearly in pictures. Kindly refund my money back.Otherwise i will send this lipstick for testing or you can also send them for verification and testing at your end. Product was delivered on Fri, 15th May'15 but ithis was the 4th time i am using this lipstick.you cant sell such products to customers. Loreal Paris Collection Pure Reds - Sonam and Blake Kit 2 (Set of 3) Thanks see the reply of flipkart team "they dont bother about the big hole(hollow) found inside lipstick" Thank you for your response. I certainly understand your concern. As informed earlier, as your product was delivered to you on May 15, 2015 and has crossed the seller, "WS Retail", 30 day replacement guarantee. I am sorry to inform you that the return of the product cannot be accepted as this is out of seller replacement policy.
+1 photos
Was this information helpful?
No (0)
Yes (0)
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Flipkart
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    55%
    Complaints
    46701
    Pending
    0
    Resolved
    25442
    Flipkart Phone
    +91 80 4274 9527 [Grievance Officer]
    +91 80 4908 3910 [Grievance Officer]
    +91 12 4615 0000 [Corp Office]
    Flipkart Address
    Vaishnavi Summit, Ground Floor, 7th Main, 80 Feet Road, 3rd Block, Koramangala Industrial Layout, Bangalore, Karnataka, India - 560034
    View all Flipkart contact information