[Resolved]  Flipkart — real me 5 phone 4-64

Address:Behind Sangh Building Near Nagpur Night school Mahal Nagpur, Nagpur, Maharashtra
Website:Flipkart

I bought this real me 5 (4-64) and wanted to return the phone because the voice of the phone is not there and sometimes it's blur and hardly a word could be heard but they just listen to you and tell you to stay calm that's it and they don't even care about the customers issues about the device. They send me same jeeves companys technician who forwarded no issue in the device both the time and said ki hmare salary se refund katega toh aap yehi phone use kro. Is this a even the way to talk with the customers. They just care about their # policies which are useless for the customers and fulfilling the demands. Never buy any devices from flipkart. I just want my money back because flipkart cancel my request like 4 times and telling me to go to the service centre. Bhai me kyu jau agar faulty piece aapne diya toh. It's your duty to satisfy the customers. But they just take it lightly. Now i just want my money back and take this device back which i haven't even used and is 15 days old only still they saying to use me this faulty piece.
+2 photos
Was this information helpful?
No (0)
Yes (0)
Feb 3, 2020
Complaint marked as Resolved 
Flipkart customer support has been notified about the posted complaint.
Oct 24, 2019
Updated by ayushrirewatkar
Then do something as quickly as possible and get me my money back.
Verified Support
Oct 24, 2019
Flipkart Customer Care's response
We will revert on it.
Oct 24, 2019
Updated by ayushrirewatkar
When ??I want to return the device that's it.
Verified Support
Dec 27, 2019
Flipkart Customer Care's response
Hi,

Order ID - OD[protected]
We're sorry to hear that you're facing issues with your Realme 5 (Crystal Blue, 64 GB).

We'd like to let you know that the technician has confirmed that the issue has been resolved in your device. Hence, the seller will not be able to accommodate the return request.

However, if you are facing any issues with your product, kindly contact the brand authorized service center so that they will help you out.

Your kind understanding is appreciated.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Flipkart
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    55%
    Complaints
    46546
    Pending
    0
    Resolved
    25436
    Flipkart Phone
    +91 80 4274 9527 [Grievance Officer]
    +91 80 4908 3910 [Grievance Officer]
    +91 12 4615 0000 [Corp Office]
    Flipkart Address
    Vaishnavi Summit, Ground Floor, 7th Main, 80 Feet Road, 3rd Block, Koramangala Industrial Layout, Bangalore, Karnataka, India - 560034
    View all Flipkart contact information