[Resolved] Flipkart — real me 5 phone 4-64 | |||||
I bought this real me 5 (4-64) and wanted to return the phone because the voice of the phone is not there and sometimes it's blur and hardly a word could be heard but they just listen to you and tell you to stay calm that's it and they don't even care about the customers issues about the device. They send me same jeeves companys technician who forwarded no issue in the device both the time and said ki hmare salary se refund katega toh aap yehi phone use kro. Is this a even the way to talk with the customers. They just care about their # policies which are useless for the customers and fulfilling the demands. Never buy any devices from flipkart. I just want my money back because flipkart cancel my request like 4 times and telling me to go to the service centre. Bhai me kyu jau agar faulty piece aapne diya toh. It's your duty to satisfy the customers. But they just take it lightly. Now i just want my money back and take this device back which i haven't even used and is 15 days old only still they saying to use me this faulty piece. Was this information helpful? | |||||
Feb 3, 2020 Complaint marked as Resolved Flipkart customer support has been notified about the posted complaint. Verified Support Oct 24, 2019 Flipkart Customer Care's response We will revert on it.
Verified Support Dec 27, 2019 Flipkart Customer Care's response Hi, Order ID - OD[protected] We're sorry to hear that you're facing issues with your Realme 5 (Crystal Blue, 64 GB). We'd like to let you know that the technician has confirmed that the issue has been resolved in your device. Hence, the seller will not be able to accommodate the return request. However, if you are facing any issues with your product, kindly contact the brand authorized service center so that they will help you out. Your kind understanding is appreciated. | |||||
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