[Resolved] Flipkart — realme 2: product, received with manufacturing defect and seller/flipkart not bothered to accept the return

 
3 Reviews
Gurgaon, Haryana, India
 AnkurChawla1988 on Sep 25, 2018
Since newly hipe product is launched and i have ordered Realme2.

Product has many manufacturing defects, just to highlight:
* You can not able to accept the calls, since interface is not working during calls
*Face unlocker main feature is also not working

I have contacted Flipkart customer care via email, via calls i have all recordings and mails, they dont even bothered that mobile is with manufacturing defect, they just cant help it (because they are MNC now and they dont care the middle class division of india)
Complaint marked as Resolved Oct 28, 2018

Complaint Status


[Sep 26, 2018] Flipkart customer support has been notified about the posted complaint.
Updated by AnkurChawla1988, Sep 26, 2018
Wow Wondeful !! Flipkart got scared with the Compliant and in the return they have "deactivated" my account with reasoning 'Missuse of the account for buying more than one product for reselling of Product Redmi 5A'.

They did not know I have Ordered Redmi 5A for very first time!! Anyway one more proof from Flipkart!!
Verified Support
Flipkart Customer Care's response, Sep 27, 2018
We will revert on it.
Updated by AnkurChawla1988, Sep 28, 2018
No Revert till 3 days now!! Flipkart Customer Support TAT is of 24Hrs. Excellent Example Set!!
Updated by AnkurChawla1988, Oct 01, 2018
No Revert till 6 days now!! Flipkart Customer Support TAT is of 24Hrs. Excellent Example Set!!
Complaint comments  2 Comments     Updated: Share0Tweet0

Comments

17 Days . . no effort from flipkart.
Still No effort, These Walmart intervention in indian market is ruthless and unnecessary entering into bad politics where no business rules are followed.

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    Flipkart - realme 2: product, received with manufacturing defect and seller/flipkart not bothered to accept the return