Flipkart — received a 2nd hand product from flipkart

Address:

Bangalore, Karnataka

Order number:OD[protected] I have ordered samsung s3 neo.when I received the product the seal was opened .I called to customer service for return.they told our technical team will call you w within 24 hr .i did get any call till 7days.after that I called t them back n the customer care people spoke very unprofessionally n rude.dont know whether I will get back my money or not