[Resolved] Flipkart — received a dead redmi 6 phone and now they are not returning it...what kind of fraud is going on?? | |||
Hello I ordered a redmi 6 which i received yesterday. After unboxing the phone when i tried to start the phone it was dead not starting. after 15 min from delivery i call flipkart. And register the complain now they are saying that a technician will visit and check and will repair. Now what is this i bought this in exchange with my old phone. now i dont have any phone to use thank to flipkart for selling a dead phone. than means, i will have to use this repaired phone for which i paid full price, and why should i do so?, now i don't belive in brand itself i want my old phone back which was way better than you given phone. and return my money back... i don't want this Chinese brand phone... from starting its giving trouble who its going to work for years.. Was this information helpful? | |||
Jun 8, 2019 Complaint marked as Resolved Resolved Flipkart customer support has been notified about the posted complaint. Verified Support Jun 07, 2019 Flipkart Customer Care's response We will revert on it.
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They sent me a DEAD LAPTOP. This is almost RS 1 LAKH and they are frauding me out of my refund.
They kept saying "Technician will visit" and kept delaying and delaying and delaying. And now they are saying "10 days refund policy over" and they sending me in circles.
It's been almost 3 weeks since they sent me the Dead Laptop and no resolution. They took my money, sent me a broken laptop and don't care anymore.
Check my consumer complaint guys!
https://www.consumercomplaints.inflipkart-flipkart-delivered-brokenmalfunctioned-laptop-and-not-refunding-c2353431