[Resolved]  Flipkart — received a dead redmi 6 phone and now they are not returning it...what kind of fraud is going on??

Address:House no. 236G. Road no. - 3b1 new patliputra colony., behind wazir apartment, Patna, Bihar, 800013

Hello I ordered a redmi 6 which i received yesterday. After unboxing the phone when i tried to start the phone it was dead not starting. after 15 min from delivery i call flipkart. And register the complain now they are saying that a technician will visit and check and will repair. Now what is this i bought this in exchange with my old phone. now i dont have any phone to use thank to flipkart for selling a dead phone. than means, i will have to use this repaired phone for which i paid full price, and why should i do so?, now i don't belive in brand itself i want my old phone back which was way better than you given phone. and return my money back... i don't want this Chinese brand phone... from starting its giving trouble who its going to work for years..
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Jun 8, 2019
Complaint marked as Resolved 
Resolved
Flipkart customer support has been notified about the posted complaint.
Verified Support
Jun 07, 2019
Flipkart Customer Care's response
We will revert on it.
Complaint comments 

Comments

Flipkart has been frauding A LOT of people like this . They are doing it to me too.

They sent me a DEAD LAPTOP. This is almost RS 1 LAKH and they are frauding me out of my refund.

They kept saying "Technician will visit" and kept delaying and delaying and delaying. And now they are saying "10 days refund policy over" and they sending me in circles.

It's been almost 3 weeks since they sent me the Dead Laptop and no resolution. They took my money, sent me a broken laptop and don't care anymore.

Check my consumer complaint guys!

https://www.consumercomplaints.inflipkart-flipkart-delivered-brokenmalfunctioned-laptop-and-not-refunding-c2353431

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