[Resolved]  Flipkart — received a different color regards

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Sir i have order adidas solar boost blue color shoes price is 14999 and my order id is od[protected] i have recived adidas black color solar boost shoes when i raise return for this flipkart block my account after i compland by a call in customer service they says we are unable to take any action becouse your account is block last two weeks i have compland for this they don't take any action they says we are working and then they close my case they don't accept return please help for return my product and i also have a in my account 1600 rupay gift voucher nd 50+ flipkart plus coin cardless payment emi 51000 how i pay this ammount my account is block how i pay next months emi when i avoide this they charged 22% of interest i dont understand what will i do please help to resolve this concern and please reactive my account please.