[Resolved]  Flipkart — received a old phone when ordered a brand new one

Address:603204

Hi
I ordered Nokia 105 2017 model mobile phone. Today after it git delivered there was an old mobile phone inside the box. And the there was no box seal on the mobile box. This will become a serious issue if my concern is not resolved.
Even if i get a defective product thats fine but this is some old mobile which is been placed inside that box. I saw these in internet. But never thought i ll experience this.
Regards
Manoj
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Oct 21, 2017
Complaint marked as Resolved 
Flipkart customer support has been notified about the posted complaint.
Verified Support
Sep 18, 2017
Flipkart Customer Care's response
We will revert on it.
Sep 19, 2017
Updated by manoj.kumar.selvam
When Flipkart you ll revert back.next year or what
Verified Support
Sep 19, 2017
Flipkart Customer Care's response
The customer complaint received used product and different model. We would like to inform you that our seller has confirmed that the refund is already initiated and it would be credited in your account. Once pick up gets completed. Closing the complaint from our side.
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