[Resolved]  Flipkart — Received damaged refrigerator and not able to get the refund

Address:	560034
Website:	www.flipkart.com/rv/orders

I received a damaged sansui 80l fridge worth rs7700 on 13th may. Even the flipkart technician who visited, certified that the damage is irreparable n has to be replaced, bt flipkart has failed to arrange for the pick up n r not taking any step to refund the money. They r not even replying to my mails. On phone call every time they ask for 72hr time n in 72 hrs they fail to take any step and again some other executive picks up the call n again asks for 72 hrs time. But nothing is happening. If flipkart can't handle return of bulky products then it should stop selling it. Kindly do take some necessary steps so that i receive my money back.