[Resolved] Flipkart — received defective products

[Resolved] Flipkart — received defective products

S suryakanta nayak from Delhi, Delhi

I have ordered a vu 55 inch and just installed after four days found spots on screen and engg visited and confirm me for replacement but go the message return rejected, this is one of worst service ever and now no one from company to help me out, they have jeevs service centre, they keep worth less guy who does not know about the tv at all, thanks and regards Was this information helpful? No (0) Yes (0)
Jan 31, 2020 Complaint marked as Resolved Flipkart customer support has been notified about the posted complaint. Verified Support Dec 16, 2019 Flipkart Customer Care's response We will revert on it. Verified Support Dec 31, 2019 Flipkart Customer Care's response "Hi, We are sorry to hear that you’ve not received the refund of your Product. The seller has refunded on 16 Dec 19and this should have been reflecting in your source account by now. If you do not see the refund in your account by this time, please check the previous statement of your bank account before reaching out to the bank. You may contact your bank’s customer care using the number mentioned on the back of your card with the reference number in case you need further assistance. If they are unable to help, you may raise a dispute with the bank's grievance department cell. "
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ankurverma2.0

from New Delhi, Delhi

Company deliver duplicate products and when i ask them, they suggest me to return the product and I returned but again they deliver duplicate.
My registered email & phone in company's website : [protected]@gmail.com & +91 [protected] respectively