[Resolved]  Flipkart — received duplicate product two times that to you bought it from snapdeal

Address:

Simhachalam, Visakhapatnam, Andhra Pradesh, 530027

I have bought skin care product from flipkart which i am using since 2 years. So i no very clearly what is the color, texture and fragrance.

As i am recently delivered i cant go out and buy for anything, so i trusted flipkart and ordered the maybline foundation 332 on[protected], 11:37 pm

Invoice no: faa0w[protected]. Order, id - od[protected].

I was received the product which was duplicate in color, smell and bottle too. I have requested flipkart to not do so. They have not accepted the request and i have requested and begged them alot. Finally they gave agreed and replaced my product.

They have replaced my product and i have received on 28th oct 19. This time again they cheated me very badly. They changed the colour of product and i have checked the bar code. Which is coded as mac product and they bought from snapdeal.

Its completely fake product. When i am asking them for help no customer care execuitve is not responding properly, i am asking management mail they said its not possbile.

As i am female and just delivered a baby, my skin is so sensitive. How come flipkart allowed such a nasty product. Pls do r&d on this. If required.

Flipkart playing the empotions with customer. Being a female how sentive our skin.

If anything happnes who is responsible.