[Resolved]  Flipkart — received the product of a cheap company instead of 'sparx'

Website:www.flipkart.com

I made an order for sparx men black sandals on 29 december 2017 (Order id : od[protected]. I got the delivery on 2 january 2018. But the package carried the sandals of a company called 'crystal'. It was not the 'sparx' sandals i ordered. I want the original product or a refund. Also i need answers to the inconvenience i had faced.

Attaching the screenshot of the purchase and the photograph of the received item.
+2 photos
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Feb 10, 2018
Complaint marked as Resolved 
Flipkart customer support has been notified about the posted complaint.
Verified Support
Jan 10, 2018
Flipkart Customer Care's response
We will revert on it.
Complaint comments 

Comments

i same struggle and flipkart block my account without Refund or Replacement .
As i purchase a Reebok shoes Rs 7000 but i recived diffrent Rebok size and colour Also price rs3500 only .

hope your account is working but dont Re complaint otherwise you will blocked .

no considering after complaint in social media/consumer care .

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