[Resolved] Flipkart — redmi 8 mobile - od[protected]

UdayaKud

from Chennai, Tamil Nadu

Address:

No 17 Kannan Street, Kadeperi, Tambaram Santorium, 600045

Hi Sir,
I have purchased a Redmi phone in Flipkart and phone hangs continuously from day 1 of purchase. hence we have raised a return request.
Flipkart said that they will send their service representative to resolve the issue. however the service representative / technician dint visited our home on 17th Jan and more over we were not at home on that day.
Also Flipkart website states that they will send technician on Jan 20th, but no one came till now. when i checked the status in online, it states the issue is resolved. so i am wondering whether flipkart has any magical wands to resolve issue in mobile without physically visiting or inspecting the mobile.
Hope the issue will be resolved soon.
PH : [protected] / [protected]

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Feb 26, 2020

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Verified Support

Jan 22, 2020

Flipkart Customer Care's response We will revert on it.

Verified Support

Apr 20, 2020

Flipkart Customer Care's response Hi, Thanks for contacting us. We would like to let you know that the tech visit of your "Redmi 8 (Onyx Black, 64 GB)" has been completed on 21 Jan 20. Your kind understanding is appreciated.