[Resolved] Flipkart — redmi note 5-pro (before the flash sell time) | |||
Hi Gopal, We're sorry to know that you could not buy the product ''Redmi Note 5 Pro'' you were looking for during the sale. Due to the overwhelming response for the item, the seller ran out of stock soon after the sale started. We completely understand and this isn't something we would want you to go through. You can be sure that we'll take definite steps to set this right.� � Not to worry, the next sale starts on April 04, 2018 at 12 Noon. Here are a few tips that can help you complete your purchase faster during a sale: - Log in to your Flipkart account a few minutes before the scheduled sale time. - Please have the delivery address and contact details added to your Flipkart account, select it as ?default? and tap ?Save changes?. This will ensure that your preferred address is the first one to be displayed for ease in selection. - Click on ?Buy now? instead of ?Add to cart? and complete the payment using your preferred payment mode. - In case you do not see the ?Buy now? button, keep refreshing the page. - You can choose payment modes like cash on delivery or card on delivery based on availability at your pincode so your purchase is completed faster. If you?d like any further assistance, please reply to this mail with your query in the next 24 hours and we?ll be happy to help. We would like to thank you for your patience and hope to see you again soon. Regards, Adeebunnisa Flipkart Customer Support Your Query[protected]:46:57 ) Hope u got nothing...I will put consumer complaint that's all Flipkart Customer Support[protected]:36:18 ) Hi Gopal, Thanks for your valuable time over the call. As per the telephonic conversion, we understand your concern about the sale for the product ''Redmi Note 5 Pro''. Also, we see that you have already spoke with our executive regarding your concern. We're sorry to know that you could not buy the product you were looking for during the sale. Due to the overwhelming response for the item, the seller ran out of stock soon after the sale started. Not to worry, you can use the 'Notify Me' option on the product page to know once the item is back in stock so that you can plan your purchase accordingly. Also, we'd like to let you know that the next sale will be on April 04, 2018 at 12 Noon. Here are a few tips that can help you complete your purchase faster during a sale: - Log in to your Flipkart account a few minutes before the scheduled sale time. - Please have the delivery address and contact details added to your Flipkart account, select it as ?default? and tap ?Save changes?. This will ensure that your preferred address is the first one to be displayed for ease in selection. - Click on ?Buy now? instead of ?Add to cart? and complete the payment using your preferred payment mode. - In case you do not see the ?Buy now? button, keep refreshing the page. - You can choose payment modes like cash on delivery or card on delivery based on availability at your pincode so your purchase is completed faster. In case there?s anything else we can help you with, please feel free to write to us by replying to this email in the next 48 hours. We would like to thank you for your patience and hope to see you again soon. Regards, Priyanka L Flipkart Customer Support Your Query[protected]:29:47 ) Now u cal me Flipkart Customer Support[protected]:44:14 ) Hi S Gopal, Thanks for writing in. We'd like to let you know that we tried to get in touch with you on '[protected]' and '[protected]' to talk to you about your concern but could not reach you. Please let us know a convenient time between 9 am to 9 pm so we can call you to discuss this by replying to this email within 72 hours. You can also share an alternate number that we can reach you on. We hope to hear from you soon. Regards, Muhammed P Flipkart Customer Support Auto-Response[protected]:13:23 ) Hi, Thanks for writing to us. We have received your query and will get back to you within the next 24 hours. [This is an auto-generated response. Please do not reply to this email.] Thanks, Team Flipkart Your Query[protected]:13:18 ) As per out telephonic discussion regards FLASH SALE timing of REDMI NOTE-5 PRO. i sent attachment with this mail. kindly verify the complete order timing is at 11;59AM...but which is suppose to be start sell exactly at 12:00...so with dis i contacted your customer executive on twice on 30/03/2018 (12:03pm and 5:33pm) twice on 31/03/2018(11:13am and 11:18am) but der is no solution i found and out off four call i found 2 calls are ok i am forwarding this cal to senior executive then disconnect from your end and one call be in line den disconnect from your end and finally one who wants only explanation from my end but no solution... now i decided to go for consumer forum regards flash sell with public harassment...else you give three note 5 pro into my address...i will pay you the exact amount...decide from your end... call-[protected] [protected] Was this information helpful? | |||
Jun 7, 2018 Complaint marked as Resolved Flipkart customer support has been notified about the posted complaint. Verified Support May 07, 2018 Flipkart Customer Care's response We will revert on it.
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