[Resolved]  Flipkart — redmi note 5 pro delay in delivery with false statements & drama

Address:

Rangareddy, Andhra Pradesh, 500070

I booked redmi note 5 pro (Black 6gb ram with 64gb) in exchange redmi note 3 on[protected], vide order no: od[protected], and promissed will be delivered by[protected].

I received a massage from e kart logistics on[protected] at 8.15am that your order tracking id fmpp[protected] wishmaster will come before 7. Pm (Call [protected] pin 120).

Unfortunately that day my reletive met an accident and i was at hospital along with him and i called him at 9.05am and requested to come arround 4.00pm. He denied to come after 2.00pm. Then i requested to come next morning i. E.[protected]. He said ok.

[protected] evening by 3.30pm when i came back home once again i called him to deliver the redmi note 5 pro and collect the redmi note 3. He denied and told that it will be done by tomorrow, i. E on[protected]. The total conversation was recorded on e-kart phone [protected].

On[protected] morning i received massage on my registered mobile no. [protected] at 7.00am that corresponding pickup item was rejected and contact with cs flipkart. I was shocked that how he can do like that without visiting my place or without meeting me. I gave complaint on e-kart fedd back and brought to flipkart customer care notice on[protected] morning at 9.00am.

From that day the issue is pending and daily i am speaking to flipkart customer care on[protected] and receiving false promises that issue will be solved within 24 hours along with excuses. Daily morning i receive massage that delivery executive is on the way to your location and order no xxxxxxxxxx9374000 wille be delivered by 7.00pm, daily evening i receive massage that we are so sorry for taking longer than expected to resolve your issue. We request you to provide us time till next day 12.30pm.

Some times they are asking to cancell the order and book fresh order and i rejected. Today[protected] also one more sms from flipkart that requesting time till[protected], 12.30pm. This the excersize happening for last one week.