[Resolved]  Flipkart — redmi note 7s (astro moonlight white)

I have ordered redmi note 7s (Astro moonlight white) order id, od[protected], received on 8th october, 2019. I got a defective product. I raised for the return request but they are not solving the issue. They message me to pick the item 16th october, but pick up not done yet till now. I am trying to call flipkart but they are simply wasting my time telling me different different pickup dates again and again. I have been trying to return the item 10 days ago. I want this to be resolved.