[Resolved] Flipkart — redmi note 7s (sapphire blue, 64 gb)

sandeshhk

from Bengaluru, Karnataka

Address:

Hassan, Karnataka, 573201

Display and touch issue in the received product and placed a replacement request.
But seller cancelled the replacement request without any intimation.
This has happened 2 times.
Whatever suggestions (Power off and many more) that customer care executive suggested are already done and problem still exists.

Now i have called customer care and placed a replacement request from their end.
Looking forward to solve the issue with my purchase.

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Nov 4, 2019

Complaint marked as Resolved

Replaced the product

Flipkart customer support has been notified about the posted complaint.

Verified Support

Oct 05, 2019

Flipkart Customer Care's response Hi, We are happy to inform you about your replacement of the Redmi Note 7S (Sapphire Blue, 64 GB) has been approved by the seller. We would like to let you know that the courier service provider has confirmed the pickup and delivery of the product from your address by 10 Oct 19. The seller has shipped the replacement to you via the courier service provider and this will reach you by 10 Oct 19. You can also check your order status here: http://fkrt.it/bqWLi~NN.

Nov 04, 2019

Updated by sandeshhk Received exchanged product.

Nov 04, 2019

Updated by sandeshhk Please close the complaint