[Resolved] Flipkart — Refund and customer delay | |||||
I purchased an item in Flipkart on February 04 2016 with Order id: OD[protected]. But my order was cancelled, they said that they refunded my amount Rs.2499.00 and it will reflect in 8 working days. It has been 20 days but still I didn't get my refund and they saying some silly reasons like issue with bank in refund. I contacted my bank also they said that there is no issue with them. Flipkart is not giving any perfect information and they are not giving proper response. I'm in need of my refund.WORST service I had ever seen. Was this information helpful? | |||||
Complaint marked as Resolved
Flipkart customer support has been notified about the posted complaint. Verified Support Feb 28, 2016 Flipkart Customer Care's response Spoke with the customer as he is saying that the amount has been deducted from his credit card and the order has been cancelled but the refund has not been done so informed to customer that we will escalate the issue to the relevant stake holders and informed him to revert back with the credit card statement so that we can escalate it further.
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 2 Comments | |||||
Comments
I had ordered my phone and cancelled it on 18/10/2020.The money was supposed to be refunded by oct 23 but i have not been credited with any of the amount .It is showing that they have refunded and for further delay contact the bank .But the bank service is refusing and they are saying to contact the flipkart customer service .
I want my money credited as soon as possible.
I want my money credited as soon as possible.
Saidhantika Bisht's reply, Oct 24, 2020
The order detail is mentioned below
Reference no.
onus20201019
Money to be credited
12999.
Reference no.
onus20201019
Money to be credited
12999.
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I have a rather serious complain to make on account of your inefficiency and tardiness. Its so happened that I returned two products with order id : OD[protected]
and OD[protected] .
I had made a payment via ATM Debit card from State Bank of Bikaner and Jaipur. Now, I expected the payment to be refunded . I had spoken to the customer care and they assured me the same. But when I check my flipkart account it shows the money was refunded on 24/12/2016 and 26/12/2016 for both orders. This is not true because the money has not been credited to my bank account. I have checked the bank statements repeatedly and no such money has been credited.
Also i went to my bank many times to clarify and they also told the same.
Also i went to bank grievance department to clarify and they also told me the same.
While i have gone through all the tricks sent by flipkart. Now tell me the next steps so i can get back my hard earned money.
Below are the details of two orders:
Order Id : OD[protected]
Reference number : 30001063606353105098557
Amount to be received : 314/-
Order Id : OD[protected]
Reference number : 30001063626353105098553
Amount to be received : 9899/-