[Resolved]  Flipkart — refund for order id od[protected] amounting rs.11999/-

Website:Flipkart.com

I have order one mobile hand set for Redmi Note 5 Gold, 64... with order ID OD[protected] amounting Rs.11999/- to FLIPKART Internet Private on 09.06.2018 at 22:05:42 through http://fkrt.it/0sqs9KNNNN from Mobile No. [protected] of my son; Debasish Roy. The amount Rs.11999/- was deducted from my Credit Card Number [protected] Durgesh Chandra Roy on date 08.06.2018 at 22:05:42 at Flipkart Internet Private, the message [protected] IN is successful received in my mobile No.[protected]. Subsequently I cancelled the order.

We received message item cancelled:Based on your request, 1 item (Redmi Note5 (Gold, 64...) from your order OD[protected] has been cancelled by the seller.The amount you have paid for this item will be refunded.We will notify you via email and SMS when the refund is processed.You can check details of the cancelled item here http://fkrt.it/UdYsdnuuuN

But we yet not received reversal amount and the same has not been credited to my credit card.
Regards,
Mr.DURGESH CHANDRA ROY
CARD NO. [protected]
Transaction Amount Rs.11999/- date 09.06.2018 at 22:05:42 pm.
Seller: FLIPKART INTERNET PRIVATE
Order OD[protected]
Was this information helpful?
No (0)
Yes (0)
Sep 11, 2018
Complaint marked as Resolved 
Flipkart customer support has been notified about the posted complaint.
Verified Support
Jul 27, 2018
Flipkart Customer Care's response
We will revert on it.
Verified Support
Jul 30, 2018
Flipkart Customer Care's response
Customer had raised a complaint: He has not received the amount

We interacted with the customer, apologies for the trouble and inform customer that transaction is VOID and funds are not settled with Flipkart and we've asked the customer to contact with his respective bank. Hence, closing the complaint from our end.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Flipkart
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    55%
    Complaints
    46712
    Pending
    0
    Resolved
    25443
    Flipkart Phone
    +91 80 4274 9527 [Grievance Officer]
    +91 80 4908 3910 [Grievance Officer]
    +91 12 4615 0000 [Corp Office]
    Flipkart Address
    Vaishnavi Summit, Ground Floor, 7th Main, 80 Feet Road, 3rd Block, Koramangala Industrial Layout, Bangalore, Karnataka, India - 560034
    View all Flipkart contact information