[Resolved] Flipkart — refund has not been received from flipkart

Kitty289

from Delhi, Delhi

Address:

New Delhi, Delhi, 110060

I had ordered a Peter England Men’s Casual shirt on 15th of June 2018. However I was not satisfied with the quality and colour of the product. So I had immediately applied for the return of the same. My return was also approved and the product was returned on 20th June 2018. It is to be noted that even after 1 month from returning the item, the refund has not been credited back to my account. When I tried contacting the Flipkart customer care team, they only seem to give the reply that the refund will happen soon and the team is working on it. This is highly disappointing since it has been more than a month whereas the refund was supposed to happen in 7 working days. Kindly note this issue and update me on this. The order no.is OD[protected].

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Aug 31, 2018

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Verified Support

Jul 20, 2018

Flipkart Customer Care's response We will revert on it.

Verified Support

Jul 25, 2018

Flipkart Customer Care's response Customer raised a complaint regarding the refund of the order. We have interacted with the customer and informed that the seller has confirmed the refund has been completed on (20th June 2018). However, if the refund is not reflecting, requested customer to contact the bank. Hence, closing the complaint from our end.