[Resolved] Flipkart — refund money not credited in bank and flipkart claimed that they did | |||
I buy poco x2 on 4 may around 12 am, and i cancelled it in within 5 minutes because i want to change colour of mobile. Payment was made prepaid of rs 17999, 11000 flipkart gift card nd remaining 6980 rs through central bank of india debit card, 11000 rs refund got me that night my flipkart wallet but remaining rs 6980 refund money didn't credited in my bank account till, flipkart saying they have credited it, its ur bank problem and they gave me reference number. Then i had talk to higher authority of central bank of india officer pune region, they said bank can't do anything with reference number, we got previously 3-4 cases like this, flipkart misleading customer, they don't deposit in bank and said they did. I have recording of central bank of india officer as well as my bank statement Bank officer said that ask them for proof of money deposition recipt or arn number only then they can help me, They said on this reference number there is no transaction, no money transfer to ur bank account by flipkart, Flipkart fraud me I want my refund This is my order id od[protected] And the reference number they gave [protected] I want action on fraud flipkart I want. My hard earned money They r fooling people Was this information helpful? | |||
Jan 18, 2023 Complaint marked as Resolved Flipkart customer support has been notified about the posted complaint. Verified Support Jun 06, 2020 Flipkart Customer Care's response Hi, We are sorry for the trouble you had to go through. We're writing to you about your refund of your POCO X2 (Atlantis Blue, 128 GB) with order ID OD[protected]. We would like to inform you that seller has processed the Refund of Rs 6980/- on 04 May 20 and it has been credited by 13 May 20 for this order. You may contact your bank’s customer care using the number mentioned on the back of your card with the reference number:[protected] in case you need further assistance. If they are unable to help, you may raise a dispute with the bank's grievance cell. | |||
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