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[Resolved]  Flipkart — Refund not received

Address:Pune, Maharashtra

I have ordered Lenovo K3 note on 15th july, 15 which i cancelled on very same date. Inspite of calling the customer care several times they are giving the same details that they have refunded. The bank is saying that the money is not credited as it has been booked through the credit card and the status is not updated till now. My order ID is OD[protected]. You can reach to me @ [protected] Please resolve it soon.
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Verified Support
Aug 10, 2015
Flipkart Customer Care's response Cust stated she is checking with the bank
Aug 10, 2015
Updated by shivani_123 I have ordered Lenovo K3 note on 15th july, 15 which i cancelled on very same date. Inspite of calling the customer care several times they are giving the same details that they have refunded. The bank is saying that the money is not credited as it has been booked through the credit card and the status is not updated till now. My order ID is OD[protected].
Aug 10, 2015
Updated by shivani_123 The bank officials called me. The refund is not initiated. Even the reference number which you gave is not working.

It has been a month now.

Thanks to you all i need to pay for it now. Is that such a difficult process to refund the amount?
Complaint comments 
3 Comments

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Comments

I have talked to the bank officials now also. Its the same status
Reply
They had called me personally.
The reference number provided by your team is not working. The bank officials told that the refund is not initiated.
It has been a month now.
Reply
The bank officials called me. The refund is not initiated. Even the reference number which you gave is not working.

It has been a month now.

Thanks to you all i need to pay for it now. Is that such a difficult process to refund the amount?
Reply

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