Flipkart — Refund not received for more than 20 days

I had cancelled the order OD[protected] on the same day i.e. 16 OCT 2015. Still I haven't received the refund. Called to customer service many times. Only reply I get is that they have initiated the transfer and I should contact the bank. I am in other location and my Bank's home branch is in my home town. How to you expect me to travel. FLIPKART has to take the responsibility till amount gets credited in customers account. It's 04 NOV 2015 and still I am fighting for my hard earned money. I want my money back.