[Resolved]  Flipkart — refund not received form 20 days

Address: Agripada

I have purchased mi tv from flipkart and cancelled to due to coronavirus i cancelled it on the 24th of march 2020 and i was supposed to receive the refund on 1st april i have been continuously chatting on the flipkart app and i get a automated reply that the refund has been credited in your account on 1st april my amount is 17999 please help up and receiving my refund
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May 17, 2020
Complaint marked as Resolved 
Flipkart customer support has been notified about the posted complaint.
Verified Support
Apr 16, 2020
Flipkart Customer Care's response
Hi,

Greetings from Flipkart!

We are sorry for the trouble caused.

We would like to inform you that the seller has confirmed the refund has been completed on March 24, 2020, which should have been reflecting in your account by now. However, if the refund is not reflecting in your account, request you to contact the bank and raise a chargeback by referring the below reference number,

ARN:[protected]

Your kind understanding and cooperation are appreciated.
 
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