[Resolved]  Flipkart — refund of missing mobile of od[protected]

Hello sir,
(Order no - od[protected]
I had ordered the redmi 5 (32gb, gold) mobile on 02 august 2018. Which was delivered to me on august 06, but there was no mobile in the mobile box. Mobile was missing. I was contacted by flipkart customer care, which was given to me first 5 days but after the expired of deadline, i was given the next time, on the day the return window was closed, my return was rejected, then my on the talk, they talked about sharing my bank details and photo id proof that i also shared,
But since after then i have been constantly making excuses and given a new time. But i did not recover my money nor any positive help after more than 1 month. There is always given a time to time.
I request you please investigate it at your own level with help me get my money back.