[Resolved]  Flipkart — refund of my cancelled order

On 14 th october i had purchased mi headphone of 399 and redmi note 7s phone of 8099. But for some reason i had cancelled mi headphone on 14 th october and on 16 th october i had cancelled redmi note 7s phone. They said they have initiated my headphone amount of 399 on 14th oct and on 16th oct they initiated my 8099 amount of redmi note 7s phone. I did get refund of 399 of headphone but i did not get refund of 8099 of note 7s phone. Flipkart say again and again that the refund is complete from their seller side, there is problem with your bank. And they give me 9 digit reference id which of no use. Two times i visited bank, they said they cannot check anything from that reference id, if flipkart has refunded your amount it must reflect in your account, but it is not, so go and ask flipkart they only have to check. Even sbi customer care is saying same thing. But when i said this to flipkart they say go to bank again and raise dispute. So that they get free and our problem will never solve. Because it takes lot of time in dispute
Was this information helpful?
No (0)
Yes (0)
Dec 23, 2019
Complaint marked as Resolved 
Flipkart customer support has been notified about the posted complaint.
Oct 31, 2019
Updated by walgaur64
My order id is OD[protected]

Verified Support
Nov 01, 2019
Flipkart Customer Care's response
Hi,
Thanks for getting in touch.
We are sorry to inform you that we are unable to find your account/order details. Request you to share us the order details or get in touch with our customer support number[protected].
You can also check your order status here: http://fkrt.it/bqWLi~NN
Hope to hear from you soon.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Flipkart
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    55%
    Complaints
    46710
    Pending
    0
    Resolved
    25442
    Flipkart Phone
    +91 80 4274 9527 [Grievance Officer]
    +91 80 4908 3910 [Grievance Officer]
    +91 12 4615 0000 [Corp Office]
    Flipkart Address
    Vaishnavi Summit, Ground Floor, 7th Main, 80 Feet Road, 3rd Block, Koramangala Industrial Layout, Bangalore, Karnataka, India - 560034
    View all Flipkart contact information