[Resolved]  Flipkart — Refund related till no one resolve it

My name is Akash Kumar Gupta. I have done a bill payment of rs 699 and 880 on 28/11/2020 through flipkart.in app which was cancelled but flipkart was deducted from my pnb atm/debit card. Instantly flipkart.in initiated my refund amount rs 699 and 880 from their side which is to be credited in my account on 28/11/2020. I did not recieve refund. I called flipkart customer care and they told me that i had to send charge dispute form to pnb but this facility is not available on pnb site. So i request pnb officials to credit my refund amount

Refund Reference #
Rs 699 is P2011280506364926795454
Rs 880 is P2011281353497999272348
Thank you sir
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Aug 12, 2021
Complaint marked as Resolved 
Flipkart customer support has been notified about the posted complaint.
Verified Support
Dec 17, 2020
Flipkart Customer Care's response
Hi,

Greetings from Flipkart!

Order ID:- OD[protected]

We are sorry for the trouble caused.

We would like to inform you that the seller has confirmed the refund of Rs.699/- and Rs.880/-, has been completed on November 28, 2020, which should have been reflecting in the source account by December 09, 2020.

However, if the refund is not reflecting in the source account request you to contact the bank along with the below reference number for further assistance.

Bank reference number:- P2011280506364926795454 and P2011281353497999272348

Your kind understanding and cooperation are appreciated.
Complaint comments 

Comments

How many times i contact to bank atleast 5 times am visit the bank and distance me to bank was approx 12km now am out of city for my job. Last night i call pnb customer service they told me contact to merchant.also they send me mail that i show you. Bank not cooperating with me so what can i do.

Amit Tiwari's reply, Dec 18, 2020
Hello brother provide them bank statement in which you have transacted to till date and send them through app or website's contact us option . I have suffered from this more than 15 days but I get my refund yesterday of 11, 999/- Rs.

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