[Resolved] Flipkart — Refund related till no one resolve it | |
My name is Akash Kumar Gupta. I have done a bill payment of rs 699 and 880 on 28/11/2020 through flipkart.in app which was cancelled but flipkart was deducted from my pnb atm/debit card. Instantly flipkart.in initiated my refund amount rs 699 and 880 from their side which is to be credited in my account on 28/11/2020. I did not recieve refund. I called flipkart customer care and they told me that i had to send charge dispute form to pnb but this facility is not available on pnb site. So i request pnb officials to credit my refund amount Refund Reference # Rs 699 is P2011280506364926795454 Rs 880 is P2011281353497999272348 Thank you sir Was this information helpful? | |
Aug 12, 2021 Complaint marked as Resolved Flipkart customer support has been notified about the posted complaint. Verified Support Dec 17, 2020 Flipkart Customer Care's response Hi, Greetings from Flipkart! Order ID:- OD[protected] We are sorry for the trouble caused. We would like to inform you that the seller has confirmed the refund of Rs.699/- and Rs.880/-, has been completed on November 28, 2020, which should have been reflecting in the source account by December 09, 2020. However, if the refund is not reflecting in the source account request you to contact the bank along with the below reference number for further assistance. Bank reference number:- P2011280506364926795454 and P2011281353497999272348 Your kind understanding and cooperation are appreciated. | |
1 Comment | |
Comments
How many times i contact to bank atleast 5 times am visit the bank and distance me to bank was approx 12km now am out of city for my job. Last night i call pnb customer service they told me contact to merchant.also they send me mail that i show you. Bank not cooperating with me so what can i do.
Reply
Amit Tiwari's reply, Dec 18, 2020
Hello brother provide them bank statement in which you have transacted to till date and send them through app or website's contact us option . I have suffered from this more than 15 days but I get my refund yesterday of 11, 999/- Rs.
55%
Complaints
46700
Pending
0
Resolved
25440
View all 46700 Flipkart reviews & complaints
+91 80 4274 9527 [Grievance Officer]
+91 80 4908 3910 [Grievance Officer]
+91 12 4615 0000 [Corp Office]
Vaishnavi Summit, Ground Floor, 7th Main, 80 Feet Road, 3rd Block, Koramangala Industrial Layout, Bangalore, Karnataka, India - 560034
View all Flipkart contact information