[Resolved]  Flipkart — refund request rejected

Website:

www.flipkart.com

I purchased one voltas 1.5 tonne air conditioner from flipkart with order id – od[protected]. The product was delivered on[protected] and installation party came on[protected] who said that there was problem with the product and needs replacement. I called up customer care on[protected] and the customer care executive assured me that the product will be picked up and i will get back my refund. Actually, i had asked for replacement but i was told that the same product was no longer available; so, i had to settle for refund. Till now, the product has not been picked up and on top of it “refund rejected” has been shown in “my order” section since[protected]. For no fault of mine, i have been made to face this problem. I’ve contacted customer care many times but to no avail.