[Resolved]  Flipkart — refurbished handset sold

Address:

411024

Hi flipkart,

I guess this would be my last purchase with you. Few days back, i ordered a nokia 1280 which got delivered today. Being a nokia user from last 10 years, i do know their packaging and how they ship their devices.

Opened the product and got a refurbished/used phone which whose screen was scratched with internal dents which are visible and buttons wore not upto the mark. Secondly the speakers are so bad without any vibration motor which wore the main asset in those old phones. When i carefully observed them, i have seen the tilted internal speaker, which was giving less sound.

Secondly the speakers wore packed in a small packet with sumo packaging placed on it, which nokia definitely wont provide.

Also the mrp of the device was not mentioned anywhere and instead of imei, someone had placed a sticker of emei (Which a brand like nokia wont do)

Spoke with your customer service and they told that it can be replaced but the money refund wont be possible.

Due to this unfortunately i need to upload this on social media

This is such a bad customer experience by selling him a dummy. I wont my money back and i would go a store rather than trusting a brand like you.

Attaching pictures for the same.