[Resolved] Flipkart — refuse to deliver the order.

Soumya SRP

from Hyderabad, Telangana

Address:

Kandhamal, Odisha, 762010

I have ordered 1 godrej fully automatic washing machine. The order id - od[protected]. When i ordered it shows my area is serviceable, but now they told me to pick it from another location. The delivery person told us to pay extra money for home delivery.

If the area is not serviceable then why they took the order? After taking the order they are giving excuses.

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Jan 30, 2020

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Dec 04, 2019

Updated by Soumya SRP Until and unless the issue is not resolve, don't mark as resolve. The support team never solve the issue, but marked it as resolve to cheat other.

Verified Support

Dec 05, 2019

Flipkart Customer Care's response We will revert on it.

Verified Support

Dec 30, 2019

Flipkart Customer Care's response Hi, We are sorry for the trouble caused. The seller has confirmed that a refund has been completed on 11 Dec 19. It would have reflected in your credit card by 16 Dec 19. If you do not see the refund in your account by this time, please check the previous statement of your bank account before reaching out to the bank. You may contact your bank’s customer care using the number mentioned on the back of your card with the reference number in case you need further assistance. If they are unable to help, you may raise a dispute with the bank's grievance department cell. Your kind understanding is appreciated.