[Resolved] Flipkart — Regarding installation of product delivered

Amitabhach

from Bangalore, Karnataka

Address:	Bangalore, Karnataka, 560076
Website:	www.flipkart.com

Order a furniture from Flipkart and got it delivered after 17 days to my residence address. After the immense delay in delivery, now its another phase of delay in installation of my Order OD[protected]. The dining table is lying at my home packed since 20th November 2015. Tried calling and mailing the Flipkart team but they keep saying it will be installed at the earliest. Spoke to few floor supervisors but nothing came at my rescue. I really find that online shopping sites, especially Flipkart is not meant to purchase Furnitures, Clothes, Shoes, Books etc. They deliver unimaginable quality of customer service post purchase of the product. Had i bought the dining table from a local vendor like @Home, Housefull, i would have got it installed same day or the next day. Following up with Flipkart is a pain. They keep empathizing that they understand the issue and will do the needful at the earliest, but fact is no one is bothered after a product is purchased.

Was this information helpful?

No (0)

Yes (0)

Nov 26, 2015

Complaint marked as Resolved

THIS COMPLAINT HAS NOT BEEN RESOLVED. God knows who is the moderator who closed the thread without even checking in reality whether the issue is closed or not.

Nov 26, 2015

Updated by Amitabhach Hi, Please let me know who marked this complaint as resolved. I still didnt have the dining table installed. What kind of complaint forum is this? Without even checking whether its installed, someone marked this thread as closed.

@Flipkart - Kindly call me on my number using the order ID mentioned in the original complaint. I am going to take even more stronger steps if i dont find the dining table installed by today end of the day.