Flipkart — Regarding laptop Replacement Request Technician Visit

Address:

Vapi

I ordered a laptop from flipkart helios predator 300 and paid 91, 490rs for it. The packed arrived and there was a severe screen bleeding on the top left of the display ( i know there is screen bleeding issue in every IPS panel but in this its even visible in bright daylight ). So, I raised a replacement request on flipkart and got a mail saying a technician visit has been arranged and only when technician will approve the request then only the replacement is possible. The 1st issue with this whole thing is there was no mention of date or time of technician visit. The technician came after 2 days and at 11 am he called me to come on my front door ( like no one has day jobs in this country ) for the checks that he need to do, So I had to take leave from my office, I came to my home and he started with his laptop check. then he said he is actually not a laptop technician and he is just filling in for the laptop guy as he is on leave, so he send some photos to another person( like it is possible to tell how severe screen bleed is by just looking at the photo) and then he said that for now the request will be on hold and he will talk with his senior, and will approve after consulting with him. But so my suprise as soon as he left my building I got a mail which reads that the request has been cancelled as there is no problem with the laptop. So, I contacted the flipkart support and after explaining this whole issue got the classic reply " we have raised the complaint and you will get the resolution after so and so days". Now I am stuck with this damaged screen and a hole of 1 lakh in my pocket.
Flipkart registered ID - [protected]@gmail.com
Flipkart registered mobile no. - [protected]