[Resolved] Flipkart — regarding redmi note 4 mobile purchase on 6 oct

eakasve

from Mainpuri, Uttar Pradesh

Address:	Agra, Uttar Pradesh, 282002
Website:	www.flipkart.com

Respected sir i purchased redmi note 4 mobile on 6 oct but there is a camera is defective i file replacement request they told me engineer will visit in your home to check this. Engineer comes in my home they agree camera is defective but flipkart not agreed for that, then i go to authorized service centre of xiaomi they also told me camera is defective i purchased this mobile to teach tution i dnt know flipkart just makes the people fool they will not return the product, i am very helpless what can i do my full money is wasted right now my 11000 rs are wasted that mobile is totally defective camera is defective my order id is-od[protected]

I am very dissappointed sir.
I want my money back, i will never purchased anything from flipkart i not used this phone even one hour, plz sir help me flipkart is not responding they are rejecting continuously my application.
Now i have no option sir aap help kr dijiye i am very poor

Sir plzz help me i want my money back in to my account

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Dec 17, 2017

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Oct 13, 2017

Updated by eakasve Sir i purchased online mobile from flipkart on 6th oct 2017 from flipkart through debit card they send me defective product i verified this product from authorized service centre and engineers of flipkart they flipkart rejected my refunded application they told me we will not refunded.
They rejected my refunded application sir now i comes to consumer complaint forum becoz flipkart is cheating with me just improves the terms and conditions of online site like flipkart they not cleared the polices lot of people are facing problems i am also like that

Plzz sir i want to return my mobile back 10999 in my account of mobile redmi note 4 which is totally defective all are agree for that service centre, engineers visited to my home as well even they not put my sign on any papers and they fill the form self and also fill the comment own. This is totally cheating with the consumer

I belongs to very poor family this amount is very huge for me, i don"t know how to resolve my problem, i am helpless sir, please return my defective product i never purchased anything from flipkart never ever and also never suggested to anyone plz sir help me

Verified Support

Nov 10, 2017

Flipkart Customer Care's response We will revert on customer complaint.

Verified Support

Nov 10, 2017

Flipkart Customer Care's response We will revert on customer complaint.

Verified Support

Nov 12, 2017

Flipkart Customer Care's response We have already contacted the customer and has addressed the issue. Hence closing the case from our end.