[Resolved]  Flipkart — regarding refund or replace mobile redmi note 6 pro.

Dear sir/ madam,

Ref: order id od[protected]

On[protected] i bought a redmi note 6 mobile phone from you. I have discovered that the phone has the following problem. I immeadiately complained about it and they will assure me to dont wory sir, you wii get new mobile or refund before 16 dec 2019 but still now couldnt. They will make an arrangement of rewfund or replce it. After that your tech vist two time and reject it. Kindly take necessy action and do some thing about it.

1. Greyish spot on screen.

The consumer rights act / sale of goods act 1979 makes it an implied term of the contract that goods be as described, of satisfactory quality and fit for purpose.

As you are in breach of contract i am entitled to have the phone replaced or refunded and i would request that you confirm that you will do this within the 14 days.

I also require you to confirm whether you will arrange for my phone to be collected or will reimburse me for the cost of returning it.

I look forward to hearing from you

Yours faithfully,

H. S. Rawat

Order id od[protected]

Invoice no fab4b[protected]