[Resolved]  Flipkart — regarding undelivered

Address:Palakkad, Kerala, 678596
Website:Ecom Services and Flipkart

First of all ecom express is very irresponsible courier service. They didn’t delivered my order instead they returned to flipkart itself. Ecom service boy called me that the ordered item was with him and he couldn’t find out that address, that time i told him to go back for just 5 kms and my brother would collect it. He replied to this that he couldn’t go back instead he would come and call next day. But he never called me next day and i got a message two days later that my ordered item undelivered. I tracked order number through ecom express website and it was shown that the item had returned to flipkart. I’m informing you that the service of ecom is unsatisfactory and make necessary action to refund the cost of that item.
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Aug 24, 2018
Complaint marked as Resolved 
Flipkart customer support has been notified about the posted complaint.
Jul 23, 2018
Updated by Sathyajith M S
First of all Ecom Express is very irresponsible courier service. They didn’t delivered my order instead they returned to flipkart itself without my permission . Who told them to return it without authorization. It was by me to return the ordered item, not by them. Ecom service boy called me that the ordered item was with him and he couldn’t find out that address, that time I told him to go back for just 5 Kms and my brother would collect it. He replied to this that he couldn’t go back instead he would come and call next day. But he never called me next day and I got a message two days later that my ordered item undelivered. I tracked order number through Ecom express website and it was shown that the item had returned to flipkart. I’m informing you that the service of Ecom is unsatisfactory and make necessary action to refund the cost of that item.
Verified Support
Jul 24, 2018
Flipkart Customer Care's response
We are sorry, we are unable to find your account details. Request you to get in touch with our customer support number[protected].
Complaint comments 

Comments

I have order mj5 hair vax and dilivered time product are diffrent and loose quantity so please help me my order japan made hair wax combo but dilivery time korean made hair vax this product is totaly copy of origional

I can't order *anything* from flipkart starting from 17 July until now.. my pincode is 795001.
please fix this problem very soon.
thank you
I didnot get mine refund amount of rs. 200 which i placed order on one month back product name idly maker.
Please refund the amount immediately or i will go for legal action now.
Let me know the status.
My flipkart account has been deactivated and now I want be activate it but it is not activating
My flipkart account connected with my mobile no. It is not connected with email and when I enters the mobile no. And password he saw me "Account is inactive contact the customer support to reactivate it"
Pl solve this problem vastly
Dear Sir/Mam,

Greetings From Ecom Express

Request you to kindly provide the 9 digit AWB/tracking number so that we can assist you accordingly. You can also contact our Customer helpline no. [protected] for further assistance.

Regards,
Ecom Express Team

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