Flipkart — rejected my return requests (under return policy) and blocked my account | |
My flipkart account ([protected]@gmail.com) got blocked due to high returns and they didn't warn me before ordering and rejected my return request. I ordered some products in 3-4 quantity in different colour on same date & they all got delivered on same date but i didnt like the quality so had to return all of them together. They said that there all multiple return requests so blocked account. But when i ordered either they should warn me before or first resolve the return requests then block it. They wasted my so much of time & money. Return policy is upto 4th january 2020 but i cant do anything. They blocked the account with open return request without resolving them. I had loss of 3600rs. Even customer supports are mailing same replies saying that 'we understand your problem but seller has rejected your return request'. I have not purchased directly from seller but from flipkart so fk is answerable to all my complaints. How can they put now everything on seller's head sitting and talking robotic language? Please help! Was this information helpful? | |
Flipkart customer support has been notified about the posted complaint. Verified Support Dec 25, 2019 Flipkart Customer Care's response We will revert on it.
Verified Support Dec 31, 2019 Flipkart Customer Care's response Hi, We'd like to let you know that our systems have detected an unusually high number of returns in your purchase history. This would also mean that you will no longer be able to login to your Flipkart account. Also, the seller will not be bale to accommodate the return request.
Verified Support Jan 28, 2020 Flipkart Customer Care's response Hi, We would like to let you know that our systems have detected an unusually high number of returns in your purchase history. This would also mean that you will no longer be able to login to your Flipkart account. Also, the seller will not be able to accommodate the return request. | |
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As I ordered a truke air pods 3days before the problem is when I opened the box there is nothing inside the box i have reached the customer care many times but still now i didn't get my refund.it was my hard money so please help me with my problem.
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