[Resolved]  Flipkart — Replace the duplicate/fake hp v-165 w-32 gb utility pendrive with an original hp product.

Address:	Kolkata, West Bengal, 700035
Website:	www.flipkart.com

I had purchased an hp v-165w-32 gb utility pendrive (Blue coloured) on 18th february, 2017. After using the pen drive for 4 months, i have found that it is not working properly. No files can be copied to the pen drive. Now when i connect the pen drive to any computer, i can not find it in the mass storage option of my computer. So, i called flipkart customer care to get the phone number of hp customer care. From hp customer care i got the details of the authorized hp pen drive service center. I have visited the authorized hp pen drive service center in kolkata (Fortune marketing pvt. Ltd. Address - 19, r. N. Mukherjee road, 2nd floor, kolkata-700001, phonr no. S[protected] &[protected]. But the service center minutely checked the pen drive & told me that the pen drive is fake & duplicate as there is no product serial number engraved on the steel body of the pen drive & the original sticker is not labelled on the backside of the plastic cover of the pen drive.

Now i want flipkart to look into the matter as it is extremely urgent for me & i want an original hp pendrive immediately. So, do take necessary steps to replace the duplicate item immediately.

I also attach the photos of the original invoice, the duplicate hp pen drive & its plastic cover.

My email id is [protected]@gmail.com & contact no. Is [protected].