[Resolved] Flipkart — replacement not doing and cancellation not accepting

Ganpatmnaik

from Morjim, Goa

Address:

H.No 1244 kannaikwada morjim pernem goa, North Goa, Goa, 403512

Order place for washing machine 19 sept 2019 get delivered. Machine found faulty. Had put for replacement. Max expected date given for pickup and delivery 13 oct 2019. But till date 23/10/2019 nothing has happened. Had called flipkart multiples times. But every time they postponed. Finally i decided to cancel the product but they are not accepting my request.

Please help me. I face lot of problem for this one month without washing machine.

Their detail is given below.

Replacement accepted
Replacement id:
[protected]
We'll pick up the item you wish to replace by oct 13

Replacement
Godrej 5.8 kg fully automatic top load g...
Color: grey
Seller:
Omnitechretail
₹10, 503
Delivery scheduled between 08:00 am - 09:00 pm on oct 13
Your item has been picked up by courier partner.
Installation and demo
Free
Expected by wed, oct 16th '19

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Nov 25, 2019

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Verified Support

Oct 23, 2019

Flipkart Customer Care's response We will revert on it.

Verified Support

Dec 27, 2019

Flipkart Customer Care's response Hi,

Order id - OD[protected]

We are sorry for the trouble you had to go through.

We are happy to inform you about the replacement of the productGodrej 5.8 kg Fully Automatic Top Load Grey has been delivered on 29 Oct 2019.

Hence, closing the complaint from our end.