[Resolved] Flipkart — replacement not doing and cancellation not accepting
GGanpatmnaik on Oct 23, 2019
Order place for washing machine 19 sept 2019 get delivered. Machine found faulty. Had put for replacement. Max expected date given for pickup and delivery 13 oct 2019. But till date 23/10/2019 nothing has happened. Had called flipkart multiples times. But every time they postponed. Finally i decided to cancel the product but they are not accepting my request.
Please help me. I face lot of problem for this one month without washing machine.
Their detail is given below.
We'll pick up the item you wish to replace by oct 13
Godrej 5.8 kg fully automatic top load g...
Delivery scheduled between 08:00 am - 09:00 pm on oct 13
Your item has been picked up by courier partner.
Installation and demo
Expected by wed, oct 16th '19
Complaint marked as Resolved 2019-11-25 11:33:44
[Oct 23, 2019] Flipkart customer support has been notified about the posted complaint.
Verified SupportFlipkart Customer Care's response Oct 23, 2019
We will revert on it.
Verified SupportFlipkart Customer Care's response Dec 27, 2019
Order id - OD[protected]
We are sorry for the trouble you had to go through.
We are happy to inform you about the replacement of the productGodrej 5.8 kg Fully Automatic Top Load Grey has been delivered on 29 Oct 2019.
Hence, closing the complaint from our end.
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