[Resolved] Flipkart — replacement not process till now

mandalrajib

from Mumbai, Maharashtra

Address:

Purulia, West Bengal, 723101

I, rajib mandal has been placed an order *realme 5 pro (Crystal green
64gb) (6gb ram) *on 3rd october 2019 (*order id - od[protected]*) and
Received a wrong product i. E *realme 5 pro (Crystal green 64gb) (4gb ram)
*on 10th october 2019.

I have raised a request for replacement to actual order which i had placed
And flipkart was assured me to resolve the same and process my replacement
On or before 13th october 2019 at 4:12pm.
The promised time has been over but till now the return approval is remaim
Pending.

Kindly do the needful and replace my product to actual order.

I have attached all details related to this order.

*my register mobile no-[protected]*
*alternative mob no-[protected]*
*email:[protected]@gmail.com *

*order id - od[protected]*

Waiting for your cordial resolution

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Nov 24, 2019

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Verified Support

Oct 17, 2019

Flipkart Customer Care's response We will revert on it.

Verified Support

Dec 27, 2019

Flipkart Customer Care's response Customer raised a complaint stating that there is an issue with product delivered . We have interacted with the customer and raised a return request with the seller for the refund of the order. The seller has confirmed that the refund has been completed on 23 Oct 19. Hence, closing the complaint from our end.