[Resolved]  Flipkart — replacement of damaged mobile phone

Dear mam/sir

This is for your kind notice that i received dead mobile set (Nokia 6.1 plus) on 23.10.18 with order id - od[protected] but when i received the product, it was damaged. Mobile phone is not getting on in any condition.
So i request to flipkart for replacement and then i received a call from your customer care executive and they suggest me to charge the mobile from another charger, i do the same thing which your executive told me but still phone is not getting on.
Day after tomorrow i got email from flipkart that i am not giving you any response of your call and we hope your mobile is now in good condition.
How can you judge or suppose that suddenly mobile is in good condition?

Kindly replace nokia 6.1 plus soon otherwise i have to take legal action. I am already fed up with your service and finally i don't have any option to get out from this problem which i am facing.

Please find attached file of order id and return request no.

Thanking you
Ritu