[Resolved]  Flipkart — replacement of damaged product.

Address:Darjeeling, West Bengal, 734001

I purchased redmi note 4 (Gold, 64... With order id od[protected]
Which was delivered on 31st july 13.30 hrs. Opening the box i got the
Mobile with damaged display. Immediately at 13.37 hrs i informed the
Delivery boy and he advised me to put a replacement request for the
Product. I followed and request was confirmed by seller. After a while
Cancellation massage came to me at 17.49 hrs. Again i registered another
Request and the same process was repeated. I informed the delivery boy and
He advised me to wait for next day, as i complained, any executive may come
To me to check the product. No such body came to me. Again i tried to file
A complain, but surprisingly this time i found my order for this product
Has been removed from the order list.in fact all my orders of current year
Been removed from order list. Now what am i supposed to do?
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Sep 18, 2017
Complaint marked as Resolved 
Flipkart customer support has been notified about the posted complaint.
Verified Support
Aug 03, 2017
Flipkart Customer Care's response
We will revert in this complaint.
Verified Support
Aug 07, 2017
Flipkart Customer Care's response
Customer complained for display damage. We interacted and apologized for the issue and processed replacement. Hence closing the case.
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