[Resolved] Flipkart — replacement of microwave oven | |||
I ordered IFB microwave oven from flipkart, order id - OD[protected], but received defective oven. It has loud noisy sound which is abnormal and sparking in back of the oven. I requested for replacement on the same day of delivery of product and i was assigned a technician but technician not come and after 3 days I got a mail that my replacement got rejected by the seller without any reason. I again requested for replacement, this time technician visits and told me for replacement of product but its been days and no replacement is still provided to me yet. Flipkart and IFB are cheating and just asking me to wait. Its been 7 days they are making fool to its loyal customers. Was this information helpful? | |||
Jan 15, 2020 Complaint marked as Resolved I received the replacement of microwave oven on 14 january, after making so many calls to flipkart, ifb and the seller Flipkart customer support has been notified about the posted complaint. Verified Support Jan 08, 2020 Flipkart Customer Care's response Hi, We're sorry to hear that you're facing issues with your IFB 17 L Solo Microwave Oven. We'd like to let you know that the technician visit has been arranged and the same should be completed by today. The seller will take action on the return based on the update from the technician.
Verified Support Apr 21, 2020 Flipkart Customer Care's response Hi, Greetings from Flipkart! We are sorry for the trouble caused. We would like to inform you that the seller has confirmed the replacement product has been delivered on January 14, 2020. Your kind understanding and patience are appreciated. | |||
 2 Comments | |||
Comments
Dear Sir/Madam,
Thank you for sharing details. We are looking into your complaint and will get in touch with you shortly.
Regards,
IFB APPLIANCES
Thank you for sharing details. We are looking into your complaint and will get in touch with you shortly.
Regards,
IFB APPLIANCES
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
55%
Complaints
46546
Pending
0
Resolved
25436
View all 46546 Flipkart reviews & complaints
+91 80 4274 9527 [Grievance Officer]
+91 80 4908 3910 [Grievance Officer]
+91 12 4615 0000 [Corp Office]
Vaishnavi Summit, Ground Floor, 7th Main, 80 Feet Road, 3rd Block, Koramangala Industrial Layout, Bangalore, Karnataka, India - 560034
View all Flipkart contact information
We are very sorry for your inconvenience. Please contact us at[protected] /[protected] or write us at [protected]@ifbglobal.com with your contact details so that we can assist you.
Reagards
IFB Appliances